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Conversations 1 - 15 of 4285
Photo of Lance Dingman
My cell said that it is not register to the network i can not use my phone
  • 1 me too
  • 2 replies
  • Question
Photo of Yoan Gagnon Roussel
Data expired when i have 2gb
Hi, i bought the 35$ plan with 2gb and today i wanted to check my data left and i saw that at in one case i had around 700mb used out of ...
  • 1 me too
  • 6 replies
  • Question
Photo of Kelly Cipolla
I want to know my account balance
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of CaptZane
Trying to upgrade Phone Online
Been trying to upgrade online for two days.  Enter all the info credit card accepted.  Says it is accepted but then final screen I get an...
  • 1 me too
  • 5 replies
  • Question
Photo of Claudia Mesa
New charges in my bill for data without exceed it
I have new charges in my bill this month for data about $265 but I didn't exceed it or authorize that charges, actually I have no clue wh...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of ABH
confused with my billing and international calling rate add on is missing - Local/International calls Skype
Hello, I have attached two pictures. I used to have international calling rate add-on somehow seems to me now that it is missing from my ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Dustin Clatworthy Reed
help please ?
I need help my bank is charging me 45 dollars I don't make a lot of money and I don't have great credit due to making mistakes when I was...
  • 1 me too
  • 1 reply
  • Question
Photo of Mayme
I have both me and my boyfriend on my bill. Why does my tab say -$335 I think it was and my why is my boyfriends -$110?
I have me and my boyfriend on the same bill. We got our phones back in November of 2017. I have an LGG6 and he has a Samsung Galaxy J36. ...
  • 1 me too
  • 2 replies
  • Question
Photo of Faryal Diwan
I've been charged for a 10 minute outgoing call to Colorado which I didn't make. The # is 719-284-5177. Anyone else have the same issue?
I've been charged for a 10 minute outgoing call to Colorado which I didn't make and I don't know anyone there. The number is 719-284-5177...
  • 1 me too
  • 4 replies
  • Question
Photo of TJ Smith
new DATA ONLY plan good but not GREAT
As of today Koodo launched a DATA focus plan at $30/month. While it's a nice move on the right direction there's still room for much imp...
  • 1 me too
  • 4 replies
  • Praise
Photo of Naresh
Where is my referral bonus . I called to customer care so many times they informed that it will come after 3 months .
Where is my referral bonus
  • 1 me too
  • 2 replies
  • Question
Photo of Mark W
Billed for something before I ever signed up to Koodo?
I started my Koodo account on April 6, 2018. It is supposed to be roughly $60/month for my plan. Prior to April 6, I resided in Korea. ...
  • 1 me too
  • 7 replies
  • Question
Photo of Catharine Mcbride
Being charged way to much, not honoring prior plans
My billing cycle ends on the 6th of every month, i changed my rate plan on the 9th on may, due to some issues but on my previous plan i h...
  • 1 me too
  • 2 replies
  • Question
Photo of Robelle M
Billing cycle inconsistency.
My billing cycle has always run from the 11th - 11th. It has not changed since I first became a customer for Koodo. Today, I got a notifi...
  • 1 me too
  • 5 replies
  • Question
Photo of Ivan Toth
Data
Need data
  • 1 me too
  • 10 replies
  • Question