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Billing

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Conversations 1 - 15 of 4211
Photo of sue
EasyRoam vs roaming (only want 1GB data use for travelling
I signed up for EasyRoam but plan to use 95% WiFi (not $12 per day)! I am getting roaming notifications when searching for WiFi. Does...
  • 1 me too
  • 4 replies
  • Question
Photo of Andrew
Multiple prepaid MasterCard giftcard use towards phone bill
Would i be able to use multiple MasterCard prepaid giftcards towards my current Koodo bill? For example my phone bill is $100, i would l...
  • 1 me too
  • 2 replies
  • Question
Photo of Hennie Fiander
This is the problem ..I want all phones on my account displayed .give back the papper statement to me
This is the problem ..I want all of the phones on my account yo be displayed for what can and cannot be controlled..give back the paper s...
  • 1 me too
  • 2 replies
  • Idea
Photo of H Fraser
Why is my data paused
Data started on the 19th
  • 1 me too
  • 1 reply
  • Question
Photo of Divyesh
When will my credit from publicmobile transfer to koodo?
I have transferred my services from PublicMobile to Koodo, and i was assured that my remaining fund in PublicMobile will be transferred t...
  • 1 me too
  • 2 replies
  • Question
Photo of Lam
Referral credits were not applied to my account as indicated from Koodo's e-mail
Hello, I have received two (2) seperate emails today (July 19, 2018) from Koodo indicating my account has been credited with the referra...
  • 1 me too
  • 4 replies
  • Question
Photo of Bobby Long
When suspending a phone on your account
Continued plan charges having reported a phone stolen. So about 225 dollars have been charged to my card since my phone was reported stol...
  • 1 me too
  • 6 replies
  • Idea
  • Not Planned
Photo of Lyndsie Grant-Mercer
Billing - $10 off for 12 months
I received $10 off my first bill & it shows it was supposed to be for 12 months but I haven't received the discount on any bills since th...
  • 1 me too
  • 3 replies
  • Question
Photo of Matt Christensen
Credit card payment won't accept... billing address doesn't match?
Both the online and phone systems won't accept my credit card as payment. I get an error that the billing address doesn't match Koodo's b...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of miked
Direct carrier billing
Why doesnt dcb show in google play i called koodo and they told me it should idk if its a setting on my s9+ or google?
  • 1 me too
  • 6 replies
  • Question
Photo of Richard
Koodo Tab inquiry
I emailed koodo quite a while back and was told I would get a response within 24-48 hours I guess this wasn't the case because I still ha...
  • 1 me too
  • 2 replies
  • Question
Photo of Ian Gibbs
Why was I billed twice?
Two charges of the same amount appear on my credit card bill right after each other.  Just wondering why that happend and how do I go abo...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Terence Badger
Terence Badger phone bill?
Phone bill
  • 1 me too
  • 4 replies
  • Question
Photo of Unknown
Why im I being charged extra
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Unknown
What Is a connection fee
  • 1 me too
  • 2 replies
  • Question
  • Answered