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Your app is too bad, can not access my information


can not access my information via IPhone app at any time.

3 replies

Userlevel 6
It works no problem. Just delet and reload. Apps can be glitchy sometime.
Userlevel 1
RudyW wrote:

It works no problem. Just delet and reload. Apps can be glitchy sometime.

It works only for Postpaid accounts on devices, Prepaid Self Serve is underway, check this link How do I download and install the Koodo Self Serve app? http://help.koodomobile.com/self-serve/self-serve-app/how-do-i-download-and-install-the-koodo-self-serve-app
Userlevel 5
I have this same issue. It has something to do with the "keep me logged in" option being checked. The workaround I've found is to log out, then immediately log back in. It seems to pull up your information if you do it this way. I still keep the keep me logged in option checked as it is faster to do this then to type my information in each time.

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