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y does my phone keep cuting out and go back to face screen


phone freeze

5 replies

Userlevel 3
What kind of phone do you have?how long has this been occuring?
Rocky Balboa wrote:

What kind of phone do you have?how long has this been occuring?

I have an ace11x
Userlevel 7
Badge +4
Have you installed any apps or games right before it began happening? If so try uninstalling them and see if that helps. Also try installing an app called "clean master" and run it to get rid of junk files and clean up your phones memory. Here's the link to clean master https://play.google.com/store/apps/details?id=com.cleanmaster.mguard
already have clean master
Userlevel 7
Well the Ace II X is a lower-end phone, so I'm not terribly surprised that it's acting glitchy and freezing. Depending on how long you've had the phone, it would be in your better interest to upgrade the device.

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