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Why isn't my balance showing up?


I topped up my prepaid account with a $15 voucher an hour ago but my account balance is still $0

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Does your phone work now did you just basically pay your base plan by topping up and that's why it's showing $0
Paul "Kid Android" Deschamps wrote:

Does your phone work now did you just basically pay your base plan by topping up and that's why i...

No... My base plan is $35, I had $0 before and added $15. I can't change my base plan until the money is added, which I added it, but my balance is at $0 still. It's showing up in my transaction history but not in my account balance.

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