Koodo Community

Community

Solved

Why is my bill so high


2 replies

Userlevel 7
Badge +4
Hello.

Pro-ration might be the cause of your high bill. Here's everything you need to know about your first-bill or pro-ration. Take a look at this video hoping it will make you understand



Source: http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

Here's a PDF of what your first bill may look like : http://koodomobile.com/samplebill.pdf

If you have any other question, fell free to ask them
Userlevel 7
Badge +4
Even if its not your first bill, you can always check your E-bill on PDF. 
There is all the detailed info about your bill.

Reply