Koodo Community

Community

Solved

Why has my airtime use quadrupled since buying my iphone.. what am i missing because my bill is through the roof!!


2 replies

Userlevel 7
If your airtime usage is up, then 99.9% it's because you are genuinely using the extra minutes. If you check your ebill page 3 will list the charges that make up your bill and the last couple pages show your call history so that will explain absolutely everything for you.
Userlevel 6
Badge +4
Hi there Jennifer... Remember that you can also track your usage using your Self Service account on Koodomobile.com, and also through the Koodo app... Most of the cases of over usage are due to lack of knowledge about the plan and the tools to keep an eye on your account, so, check your plan, see if it suits your needs and if not, you can bring changes to your account using Self Serve.

Reply