Koodo Community

Community

Solved

why dose it say my koodo phone number is not a valid one when i try to redgester for online acsess?


3 replies

Userlevel 7
Badge +4
That shouldnt happen. Give Koodo a call (1-866-995-6636). It must be something on there end
Userlevel 6
Registration can be a bit buggy on browsers other than Internet Explorer or Firefox, what browser are you using?
Userlevel 7
Badge +4
There are also 2 different self serve pages, one for prepaid customers and one for monthly customers. Are you sure you're signing into the right one?

Reply