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Why did new phone come with a new SIM (upgrading)

  • 11 May 2021
  • 2 replies
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I ordered a new Iphone 12 online for my wife to replace her iPhone XR which she is having issues with. I will give it to her for her birthday next week, when the package came, it also came with a Koodo SIM card. My wife’s old phone already has a SIM card, I assumed I am supposed to just pop it out of the old phone, put it into the new one and have her sign in with her AppleID. Why is the new SIM card included with my purchase, and does that mean that that the old one will stop working. (as since it is a surprise, my wife will need to use her old phone for a week until I give her the new one)

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Best answer by Allan M 11 May 2021, 21:42

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They give you a new one just in case you need it. It isn't activated though so don't worry. Just swap the sim out of the old one and put it in the new phone and keep the extra sim card as a spare.

Thank you Allan M.