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Why did my bill get payed I did not pay it and have no preauthorized payments set up


My bill was payed and I did not pay it but somehow my account says it was payed up over 400 why I have no preauthorized payments set up Im really confused please help

4 replies

Userlevel 7
Badge +4
Hello Matthew,

Maybe someone else paid it for you 😉
Robert wrote:

Hello Matthew,

Maybe someone else paid it for you 😉

Thank you for your help that is possible but unlikely because they would need my concent to access my account or my information which I don't give out thanks for your help though I appreciate it
Userlevel 2
Robert wrote:

Hello Matthew,

Maybe someone else paid it for you 😉

It could be that someone also put in the account number wrong when they made a payment through their bank system. I would ask just in case.
Userlevel 7
Badge +4
Robert wrote:

Hello Matthew,

Maybe someone else paid it for you 😉

Not sure what you mean Matthew. Looking at your account there is a sizable outstanding balance. Now, there are 2 of you under one account. You may want to check with Z to see if there was a mix up.

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