Koodo Community


Why can't I send or receive picture messages?

I have used Koodo for 8 years now and have always had trouble with sending/receiving picture texts. I currently have an iPhone and can only send pictures over imessage, but not over text. When I want to send or receive a picture from a friend who uses a different type of phone I am unable to, and this is super frustrating. I have tried many things, and nothing has worked. I have a small data plan, which I turn on when trying to send/recieve picture texts and nothing works.  

1 reply

Userlevel 7
Badge +4
Do you get any errors? Does data work for everything else? Have you double checked your APN settings to make sure they are right?