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Why can't I add My area code to activate and create my number?


I was trying to activate my prepaid card but when I got to he point where I get my new number I can't add my area code . the choices are totally blanc. please fix this.

7 replies

Userlevel 7
Hi Nefi, have you tried using another browser or Activating from a different device?,let us know.
I tried using my iPhone at first and my computer with google chrome. Maybe i could try firefox?
I also tried with firefox .

Userlevel 7
Neff wrote:

I also tried with firefox . [img]https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/RackMu...

Does it offer numbers in other area codes?
Neff wrote:

I also tried with firefox . [img]https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/RackMu...

Nope as you can see totally blanc.
Neff wrote:

I also tried with firefox . [img]https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/RackMu...

Oh So i tried the french website link and it's working. Maybe because I'm from QC it doesn't work? Anyway thanks ☺️
Userlevel 6
Neff wrote:

I also tried with firefox . [img]https://d1qy7qyune0vt1.cloudfront.net/koodo-en/attachment/RackMu...

Hey Nefi, shouldn't be an issue for English in QC! I'll flag this to our tech support team.  Thanks 🙂

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