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Why can't I activate my iphone 4?


I'm trying to restore my iphone 4, which I've been using with koodo already, but when I go through the setup process I get a 'SIM not valid' message.

4 replies

then you probably need a new sim card
Userlevel 7
Badge +4
I would test your sim in another Koodo phone to confirm that your sim is damaged.  

Worst case would be if your sim tray/contacts in the phone was damaged
The sim still works in my husband's phone, so I guess it's an iphone issue... thanks.
Userlevel 7
Badge +4
RC P wrote:

The sim still works in my husband's phone, so I guess it's an iphone issue... thanks.

I would try your husband's sim in your phone just to confirm the issue

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