Koodo Community
Question

where the heck is the live support??

  • 27 November 2020
  • 4 replies
  • 117 views

the 1-866 number keeps kicking me to some bot that can’t answer my questions about getting another iphone and plan. wtf.


4 replies

For real… took me forever to even find a number to contact them.  They don’t even have their number posted in the contact us screen.  

Userlevel 7
Badge +4

What do you need to know about getting another iphone and plan?

You need some info as a new customer or for upgrade?  You can get most of those info through their site.

Userlevel 7
Badge +4

@jpguywatchout  It was nice talking to you on the phone :-) If I can find that beautiful 6 series iPhone  you will definitely have the first right of refusal. :-) 

yes, thank you for calling.

i would even do an iphone 7 or 8, but i want to keep my plan and put the phone on the tab like i did for my current iphone.

if these stars ever line up, you will have a continuing customer!

take care,

jp

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