Koodo Community



where is my damn iphone

where is my iphone se .....it was supposed to be shipped Oct 6 and it still has not showed up.....looks like I may have to take my business elsewhere if I do not get satisfaction

2 replies

Userlevel 7
Hi Charlie,When did you order your iPhone, and did you get confirmation it did get shipped? There should be tracking information in the shipping confirmation message that you can take a look at.
Userlevel 7
Badge +4
Hi there, I was able to locate your account and look into the order (phone number ending in 906, correct?) Going by the notes, it looks like the original order was shipped to you, but you called to notify us that your friend sent it back by error. I do see that there was a request to get it reshipped, so I will look into this with the web store team and get a status update for tomorrow.