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When will i receive my order?


Hi, I upgraded my phone to a iPhone 12, 3 days ago. Have yet seen that it has been shipped or approved. Just verified. Getting irritated that I can’t get ahold of anyone to find out where my order is. 

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Best answer by Bernard Koodo 3 June 2021, 14:59

@Chacha The phone you ordered with colour and memory variant is in short supply so it will take a few days to ship. We currently state the below for your specific order:

 

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Userlevel 7
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On the website it says “Order will ship in 5 business days.”

https://www.koodomobile.com/phones/iphone-12

Userlevel 7
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@Chacha The phone you ordered with colour and memory variant is in short supply so it will take a few days to ship. We currently state the below for your specific order:

 

@Bernard Koodo Hello, does that mean my verification has been approved? I have only ever received the one email after I purchased my white iPhone 12.

Userlevel 7
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@Chacha Did you have a chance to check your order status? This is what we show for you currently:

 

@Bernard Koodo i tried using the tracking tool, but it won’t load. So I was no able to see anything. I only ever got one email after I purchased. After that I receive nothing and tried using the tracking tool with my order number numerous times and just shows it loading, but never loads. 

Userlevel 7
Badge +4

@Bernard Koodo i tried using the tracking tool, but it won’t load. So I was no able to see anything. I only ever got one email after I purchased. After that I receive nothing and tried using the tracking tool with my order number numerous times and just shows it loading, but never loads. 

Try clearing your browser's cache and/or try using the tracking tool on a different browser

https://shop.koodomobile.com/checkout/order/orderSearch.jsp

 

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