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When does my phone work again after paying a late bill?

  • 26 January 2019
  • 2 replies
  • 178 views

I owed $250 and just paid that off but my phone still isnt working. Does anyone know how long it takes for it to activate again?
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Best answer by Josie Koodo 27 January 2019, 00:25

Thanks for your payment felishacassidy. Your wireless service will be restored within the next hour. To start this process, just turn your phone off then on again.
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Userlevel 7
Badge +4
Hi,
You need to contact Koodo directly after your service was disconnected due to non-payment. https://www.koodomobile.com/help/past-due-bill

To connect directly with koodo, you could setup a callback through their digital assistant www.koodo.com/chat or send message to their facebook https://www.facebook.com/Koodo
Userlevel 5
Thanks for your payment felishacassidy. Your wireless service will be restored within the next hour. To start this process, just turn your phone off then on again.

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