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When adding ADD ON how do I register one phone when I have two phones on my plan.


When adding ADD ON how do I register one phone when I have two phones on my plan. I'm unable to change phone quantity on ADD ON page to 1 phone. A 2 appears on bottom left and I can't seem to change it to a 1.

2 replies

Userlevel 6
By any chance, can you take a screen shot. Please make sure to crop-out an sensitive information. 
Userlevel 7
Badge +4
Are you actually signed into self serve and looking at the change add on screen? It sounds like you are in the webstore trying to add a new line.

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