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What's the compensation for not able to pay my new phone with 10% from my bill?


When I started with them. My new phone was deducted from my bill When this change. I wasn't even notify Just found out as I need a new phone now

9 replies

Userlevel 7
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They don't force you to update to the new current plan when upgrading your phone. Unfortunately this sucks but other providers force you to change to a current plan even when you buy the phone outright.
Userlevel 7
Dennis wrote:

They don't force you to update to the new current plan when upgrading your phone. Unfortunate...

That's not true. There's people still on Rogers $60 6G plans from a few years ago who buy their phones outright and it doesn't force them to change.
Userlevel 7
Badge +4
Dennis wrote:

They don't force you to update to the new current plan when upgrading your phone. Unfortunate...

Maybe it's not for every one. But my friend was told she can't keep her grandfathered plan even if she buy a phone outright(she is with Rogers) 
Userlevel 7
Badge +4
Dennis wrote:

They don't force you to update to the new current plan when upgrading your phone. Unfortunate...

My friend had that same experience but with Virgin
Userlevel 7
Dennis wrote:

They don't force you to update to the new current plan when upgrading your phone. Unfortunate...

They should just be able to buy it outright from the carrier's store online, then. Stores probably said that to them because reps don't make commission from outright upgrades, and/or generally upgrades don't pay them as much anyway.
Userlevel 7
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 You can keep your 10% discount if you buy a new phone outright.
http://help.koodomobile.com/getting-started-with-koodo/the-tab-what-it-is-and-how-it-works/Can-I-kee...
Userlevel 6
Hi Giavau,

Have you visited a Koodo Shop? They can take a look at your rate plan and see if there is a current rate plan that is cheaper. The new rate plans are a little cheaper than the standard old rate plans to compensate for the higher Koodo Tab charge. Plus after your tab balance is paid off, you don't have to pay for that extra Tab charge and its lots of savings after that.

As well, with Koodo you are not forced to change your current rate plan even if it was one of the old promotions. Hope this helps.
Thanks. All, they didn't force me to change my plan. Which is great. I simply didn't like the idea of higher monthly rate until my phone is pay off. I have 150 credit I can use towards. There phone got more expensive. I suppose, I simply disappointed.
Userlevel 7
Badge +4
giavau wrote:

Thanks. All, they didn't force me to change my plan. Which is great. I simply didn't like the ide...

I agree 100%. It really is a change to increase pricing no matter what they call it.  However out there in the market right now are worse plans.  Do your research and choose whats best for you

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