Koodo Community
Question

What number do i call to pay an outstanding balance that has gone to koodo collections?

  • 25 April 2018
  • 4 replies
  • 2973 views

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4 replies

Userlevel 7
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You'll have to pay/contact whatever collections company it has gone to.
Userlevel 7
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You'll have to pay/contact whatever collections company it has gone to.The collections company should have contacted you and given you their contact information
Userlevel 7
Badge +4
Your account has also been closed now too so you'll need to get a new one entirely if you want service again.
Userlevel 5
If the account was send to a collection agency you need to deal with them directly as the Mobile Masters already stated but before they send it to a 3rd party Telus/Koodo have an "in-house" department that handle those claims.

On your "2nd and/or final notice" from Koodo there should a number to call that service directly.

From a Koodo cellphone just dial: #227

From any other phones: 1-866-995-6636 and ask to talk to the payment department.

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