Koodo Community

Community

Solved

What is the number that sends you a data notification


I accidentally deleted the text message that gives you a data notification, and the option to text Y to add an additional 250mb of data until the end of the billing period. I'm currently locked out of my self serve account and and assuming I won't be able to get it unlocked until Monday. What is the number I can text Y to, so I can purchase additional data until then.

3 replies

Userlevel 1
Hi Chezzmo,

There's actually a few that takes are of notifications. If you have access to the phone, you can just respond to the text that you received.

Regarding your Self-Serve issue, you can contact us on Facebook and we'll unlock it for you.

Hope this helps ! 
Alaa wrote:

Hi Chezzmo,

There's actually a few that takes are of notifications. If you have access to the ph...

I deleted the text.
Userlevel 5
Alaa wrote:

Hi Chezzmo,

There's actually a few that takes are of notifications. If you have access to the ph...

Hi Chezzmo,

Do you still need assistance? Please let us know.

Thanks!

Reply