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What happened to shock free data


I bought a travel plan 30$, 150mb because I went to Philly for a school competition for the weekend and I came home to find out that I went over on the data plan by almost double and was charged 90$?!!!!!? 

What happened to shock free data?

I thought I was supposed to receive a text message at 50 and 90% used data and turned off at 100% data! If i knew I was close to going over I would have turned off the data 

Upon further investigation I found out I also went over on my data by 5$ last month?

What is going on??? I'm SHOCKED 

3 replies

Userlevel 7
Badge +4
Check in self-serve notifications that it is enabled. I don't Bieber that it extends to roaming beyond a certain dollar figure but I could be mistaken.
Userlevel 7
Badge +4
Goran wrote:

Check in self-serve notifications that it is enabled. I don't Bieber that it extends to roaming b...

Lol.... someone here is a Belieber.

Userlevel 7
Badge +4
@ Jenna, can you send us a private message on Facebook so we can look at your account? I see that the notifications were turned off. 

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