Koodo Community
Question

VoLTE on iPhone not Enabled by Default


Userlevel 5
Fresh iPhone.
Insert a Bell SIM Card. VoLTE is enabled by default.
Insert a Koodo SIM Card. VoLTE isn't enabled by default. It needs to be manually enabled from settings. Most people probably don't even know about it.

Koodo needs to update their carrier settings to enable VoLTE on iPhones by default.

37 replies

It was enabled by default when I upgraded from my iPhone 6S to iPhone XS back in Sept 2018. I don't remember about WI-FI Calling.
Userlevel 7
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You know, Koodo can just filter orders on those date and find who ordered what. They might find you 🤣
Userlevel 7
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Did your line have the VoLTE add-on or have any data at all?

I tried mine, it worked fine. LTE was enabled both for Voice and Data,
Userlevel 7
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I tried mine, it worked fine. LTE was enabled both for Voice and Data,You Erased All Content and Settings and then inserted a Koodo SIM Card?


I asked you first! did you have VoLTE add-on in your account? If you don't have the provision then your LTE for voice haven't enabled.

I reset network settings when the phone without any SIM. I inserted a public mobile SIM in first, then Koodo. Enable LTE for voice&data showed up.
Userlevel 7
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"Fresh iPhone,"
Erase All Content and Settings

Add VoLTE access add-on or send me one "fresh iphone"
Userlevel 7
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The add-on is already on the Koodo line. Koodo's carrier settings are no good. I tried it many times before posting here. I thought we had established that I am not an amateur.
You know well that reset network settings would reset all cellular and wifi settings of the phone? why are you pushing someone to erase their iPhone and install again.

If all professionals are correct, then we don't even need technical support.
Userlevel 7
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🙄


Someone gets a new iPhone. Inserts a Koodo SIM Card. VoLTE isn't enabled by default. The average cellphone user probably doesn't even know about VoLTE, so they won't check it, and their phone will always have VoLTE disabled.

I am telling you specifically to Erase All Contents and Settings since you want to test it and see it for yourself that it's not enabled by default.

I got my iphone and used it for several months. I haven't enabled it myself. I rechecked again today and it was set to both Voice and Data.

We agree to disagree then.
Userlevel 7
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It is not an opinion. I don't agree to disagree when it is a correct fact. I told you the way to verify it for yourself.
I am not representing Koodo, neither do you. You might be correct with your line. I don't know. I only know about my account and my line.

But I can say "your comment is an opinion".
Userlevel 7
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@triggered123 : The fact is: those are 2 screenshots.

Your opinion on those 2 screenshots are not "fact".. Did you even read my comments? I only said about my experience with my iphone and my line. That is the fact of my experience. You should care your own experience and opinions. Dont translate my comments into something else.
Userlevel 7
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The fact is that a fresh iPhone will not turn on VoLTE with a Koodo SIM Card by default because it is not getting that instruction from Koodo's carrier settings, and thus your phone definitely did not do that.

I didn't see it with my iPhone and my line. That is the fact. You can disagree. But that doesn't make you are the "fact"
Userlevel 7
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Your explanation: I did not enable it. My phone has a mind of its own. It did something on its own even though the code did not instruct it to do that.

Here is a more likely explanation: you forgot that you enabled it at one point in months.


Don't make up stuff on other people experience.
Userlevel 7
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Not only can it not be proven, the facts show that it likely did not even happen.

I could speak the same about your screenshots.
Userlevel 7
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This argument is reaching levels that were never seen on Koodo Community before. I posted 3 links there directly from Apple if you want to go check and verify the files for yourself.
@triggered123 As you persists and went all over the place, I have 2 questions for you :

  1. What is the setting of enableVOLTEbydefault? Does it enable VoLTE or does it enable "the switch" of VoLTE. I noticed there was another settings for the VoLTE switch. Do you have Apple documentation on this?
  2. That file is in an "overrides" setting file. So it meant it overrides the default. What was the default? Does it default to LTE for both Voice and Data?
A documentation from Apple about the carrier settings should be a good read (if you have).

If you cannot answer or don't have support documentations, I would stop arguing with you. It is going to nowhere.
Userlevel 7
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You know, Koodo can just filter orders on those date and find who ordered what. They might find you 🤣Is it not clear that none of those orders are from Koodo? @Bernard Koodo seems to be MIA anyway. Must be too busy investigating the 911 fee.


So you posted pictures of iphone orders from other carriers. What do they prove? (besides you had pictures). None of those is saying those are yours, and none said you tested your Koodo SIM in it at all.
Userlevel 5
I tried mine, it worked fine. LTE was enabled both for Voice and Data,
You Erased All Content and Settings and then inserted a Koodo SIM Card?
Userlevel 5
I reset network settings when the phone without any SIM. I inserted a public mobile SIM in first, then Koodo. Enable LTE for voice&data showed up.
"Fresh iPhone."
Erase All Content and Settings
Userlevel 5
The add-on is already on the Koodo line. Koodo's carrier settings are no good. I tried it many times before posting here. I thought we had established that I am not an amateur.
Userlevel 5
🙄

Someone gets a new iPhone. Inserts a Koodo SIM Card. VoLTE isn't enabled by default. The average cellphone user probably doesn't even know about VoLTE, so they won't check it, and their phone will always have VoLTE disabled.

I am telling you specifically to Erase All Contents and Settings since you want to test it and see it for yourself that it's not enabled by default.
Userlevel 5
It is not an opinion. I don't agree to disagree when it is a correct fact. I told you the way to verify it for yourself.
Userlevel 5
I was going to take a video with multiple SIM Cards and phones to prove my "opinion" but it's not worth it. I told you the way; give it a try if you want to see it for yourself that it is a fact. I am getting tired of Koodo's bugs, "features," and customer service.
Userlevel 5
@Dinh, here is proof that your "opinion" is 100% fabricated and my "opinion" is a fact.

Now where is Koodo Rep @Bernard Koodo?



https://itunes.apple.com/WebObjects/MZStore.woa/wa/com.apple.jingle.appserver.client.MZITunesClientCheck/version/
http://updates-http.cdn-apple.com/2018/ios/carrierbundles/091-80234-20180504-DA5B6B8C-4D8B-11E8-B2E1-10D61A00AB6B/Telus_Koodo_ca_iPhone.ipcc
https://updates.cdn-apple.com/2018/carrierbundles/041-25731-20181205-7617B15C-F827-11E8-B90D-346CAD838929/Bell_ca_iPhone.ipcc
Userlevel 5
The fact is that a fresh iPhone will not turn on VoLTE with a Koodo SIM Card by default because it is not getting that instruction from Koodo's carrier settings, and thus your phone definitely did not do that. Electronic devices don't do different things at different times based on someone's experience and opinions.
Userlevel 5
Your explanation: I did not enable it. My phone has a mind of its own. It did something on its own even though the code did not instruct it to do that.

Here is a more likely explanation: you forgot that you enabled it at one point in months.
Userlevel 5
How about this. Your experience is irrelevant. Not only can it not be proven, the facts show that it likely did not even happen.

Now the question is: will @Bernard Koodo inform the proper people to include the EnableVolteByDefault key in Koodo's carrier settings?
Userlevel 5

Not only can it not be proven, the facts show that it likely did not even happen.
I could speak the same about your screenshots.

This argument is reaching levels that were never seen on Koodo Community before. I posted 3 links there directly from Apple if you want to go check and verify the files for yourself.

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