Koodo Community

Visual Voicemail not working on Iphone?

  • 10 August 2013
  • 5 replies

I signed up for Visual Voicemail for iphone, but cannot get it working. I have called Tech Support, and they say everything is provisioned correctly, but still can't get it to work, and they have opened a ticket. Has anyone else had this issue, and found a fix?

5 replies

I had same with Telus I took off my phone cause of it was 5.00 a month I wasted basicly
Your cellular data should be on.
Did you restart the iphone after enabling it?
Userlevel 7
Badge +4
You also typically need to update your carrier settings through itunes after adding the feature.
I do not think you need iTunes for that. You can follow these steps: http://support.apple.com/kb/HT1970?viewlocale=en_US.