I don't know about anyone else- but I don't always have the money about to just upgrade my phone when I need to. I recently tried to change my tab from small to large, to help myself out and was told I couldn't, unless I paid off the remaining balance, and that I would also end up having to change my phone plan to do so. I think that is not right and I definitely think it should be changed. Perhaps this exists and the person I was talking to did not know? Either way, this is what I want to see. Thanks.