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US Text not working


I signed up for the US unlimited text a couple of days ago, but it doesn't seem to be working. I can give and receive iMessages when I am connected to Wifi, but do not receive any while I am not. I have reset my connection and sms is one. What else can I try (this is an iPhone 6 +)

6 replies

Userlevel 7
iMessage requires Internet. They're not regular texts. So you'll either have to continue using WiFi or turn on data, but that's going to be costly even with a roaming pass.
Userlevel 4
What ^^^^he said. You need data in order to use iMessage. You can only send regular txt with the plan you got.
I understand that imessage needs data, but even when people send me text messages (and not imessages) I do not receive them, nor do they get a notification saying that it cannot be sent and that it needs to be a text. And on my end, I am unable to send text messages to friends, at all. They do not receive them .
Sophie Alexandra wrote:

I understand that imessage needs data, but even when people send me text messages (and not imessa...

and yes, my data is on.
Userlevel 5
Sophie Alexandra wrote:

I understand that imessage needs data, but even when people send me text messages (and not imessa...

Hey Sophia, this link: should help: https://support.apple.com/en-ca/HT204065 If you need further assistance, you can reach our Technical Support at 1-866-995-6636 so that a representative can look into this. Hope this helps!
Sophie Alexandra wrote:

I understand that imessage needs data, but even when people send me text messages (and not imessa...

December 29, 2016
This is the second time we are having texting problems with texting thru Koodo via AT&T.
We signed up for 30txt 4545.
We only want texting only, no mobile calls and no data.
Please help!

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