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Upgraded iphone, new phone will not connect to Apple ID

  • 24 June 2020
  • 3 replies
  • 87 views

Just got my new phone in the mail, upgraded form a 6s to a 7 and I cannot finish setting up my new phone. Cannot connect to apple ID server. This is really driving me nuts. Can log into my apple ID on my old phone and ipad no issues. Also the sim card that came with the new phone also doesn’t work. 

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Best answer by Dinh 24 June 2020, 02:44

Was your phone connected to a cellular network or  to a Wifi network at that time?

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Userlevel 7
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Was your phone connected to a cellular network or  to a Wifi network at that time?

Userlevel 7
Badge +4

You can just insert your old sim into the new sim.

 

if you log out of apple ID on your iphone 6s, are you able to log back in?

Userlevel 7
Badge +4

Make sure the phone is connected to wifi and try again.

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