Koodo Community
Question

Updating Shipping Address

  • 10 April 2019
  • 1 reply
  • 125 views

I'm trying to purchase a phone but I'm finding it hard to update my mailing address. Can this be done? My current billing address and address on my account is a P.O. Box.

I rather have my new phone sent to my work as I will be there throughout the day. Normally, Canada Post won't even deliver a package to my P.O. Box when it requires a signature.

Any help would be greatly appreciated.

Thanks,
Tessa

1 reply

Userlevel 7
Badge +4
Your billing address *IS* your mailing address as far as Koodo is concerned. For security purposes, they don't allow separate billing and mailing addresses.

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