So I have spent EVERY HOUR Koodo is open calling CSR. My call is either dropped or I can’t get through when it drops for 10 min after. I have been calling since Friday!! On hold for hours and getting NO WHERE. What really puts the icing on the cake is when my friend calls after I call pressing the same buttons and gets through! While im still on hold. I was with Koodo for 3 years and then came back after my contract ended with Telus (someone.gifted me a phone from them and had it set up already) because I liked Koodo better. I have over 10 friends and a handful of family members who got the 10 GB for 60$ deal who all are current Koodo customers. Then I read they won’t gve it anymore? What about the people who have wasted their whole weekend trying to get it?? I have DM’d them, emailed them and FB messages them. Nothing. I feeel ostracized... especially because my friend can get through yet I’m left on hold for hours on the same line she called after me?? If I don’t get the deal, I will be going else where, because this is unacceptable. You guys shouldn’t be answering a call made after me before mine is answered. I brought my own device over too. I just can’t believe it, I get you’re busy but nothing is excusable when my friend gets her calls answered after she called after me, and I haven’t even been able to talk to a human being on the other side, just Christmas music and then the line is dropped. I have called all weekend up till today. And nothing.