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unlocking old phone

  • 18 July 2019
  • 3 replies
  • 252 views

I recently upgraded phones and I took out the old sim and set it back to factory settings. So how do I unlock it so I can sell it?
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Best answer by Manu Koodo 18 July 2019, 21:03

@Sareberr If you bought it after December 1st 2017, it should be unlocked already. You can try it in your self-serve in the Mobile Services section, and if you don't manage, you can message us on Facebook or Twitter and we'll gladly help you out.
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Userlevel 7
Badge +4
If you bought it from Koodo, just send them a private message on Facebook. If you include the IMEI # they'll probably be able to respond a little faster. Good luck with the sale 🙂
Userlevel 4
@Sareberr If you bought it after December 1st 2017, it should be unlocked already. You can try it in your self-serve in the Mobile Services section, and if you don't manage, you can message us on Facebook or Twitter and we'll gladly help you out.
Thank you

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