Koodo Community

Unlocking iPhone

  • 17 June 2014
  • 5 replies

I just called to have my iPhone 4 unlocked, and the customer service guy told me it was completed. Now reading on the Apple website, it says it can take up to 7 days. Is this the case with Koodo?

5 replies

Userlevel 3
Hey Daniel, The delayed time frame is up to 2 hours. Once we've unlocked your iPhone, you have synch it to iTunes. If you've done so and nothing changed, please give us back a call at 1-866-995-6636 from a landline\other phone. Thank you. ________________________ If you see a good answer, give it a star
Userlevel 7
Badge +4
Hey Daniel. Last time I unlocked my iPhone, it was almost instantly. After connecting it to iTunes for sure.
Userlevel 7
Badge +4
Have you restored the phone via iTunes yet? That's how the unlocking is completed (remember to make a backup first).
Userlevel 7
Badge +4
No need of a restore. I would've lost my JB and I wouldn't be happy. Just plugged it in.