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Unlocking and then cancelling service


I'm leaving the country indefinitely and I need to unlock my phone and cancel my service. My tab is fully paid off and I tried calling *611 but there was no answer? I need to cancel my service and unlock my phone by tomorrow, is there a way to unlock through koodo online? Or could I go to a store to get this done?
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Best answer by Robert T 27 December 2016, 17:41

Hello there,

You would need to wait as there is no way to do it online. Call Koodo directly. Dial *611 from your cellphone or



Here are a list of option available to you


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Userlevel 7
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Hello there,

You would need to wait as there is no way to do it online. Call Koodo directly. Dial *611 from your cellphone or



Here are a list of option available to you


Reply