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Unhappy with Koodo!


Why not give loyal customer a break/and or warning ????

5 replies

Userlevel 7
Badge +4
Hello Lisa,

What is the problem? Warning for what?
Userlevel 7
Badge +4
Warning for minutes or data...?
Or new plans...?
Minutes
Userlevel 7
Badge +4
Devansh Kalra wrote:

Minutes

Yeah sadly you don't get a warning if you go over your minutes... you need to keep track yourself. If you find yourself going over often, you might consider a higher plan or even one with unlimited minutes...
Userlevel 6
Devansh Kalra wrote:

Minutes

Ported a family member's number from cellular to Fongo because they kept going over their minutes allowance in their plan. Never looked back. That number is still on Fongo and is still that family member's primary line. I had a $65 buy-out on phone agreement, was at $28 per month including phone subsidy. Now we pay zero for that line and get unlimited calling to major Canadian cities.

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