There is no option to accept access pending using Safari browser, how do I add a new manager? What are the roles and responsibilities? Owner - The owner is responsible for paying the bill and ensuring the account remains in good standing. The owner can view account activity, add services, change rate plans and determine online access roles for all members. Manager - The account manager is authorized by the account owner to oversee this account. The manager can view all members’ account activity, add services or change rate plans. The account manager can also determine online access roles for account members, but not for the account owner or other account managers.