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Unable to send pictures.


I have a iPhone 4s and I just got it the other day. I have unlimited texting and calling. But I can't send pictures or receive them and it is frustrating. Does anybody have an idea to why this isn't working?

5 replies

Userlevel 7
Is your data enabled? Data must be on to use this feature
No it's not on because I have wifi. Data has to be on?
Userlevel 7
Savana Demille-wickens wrote:

No it's not on because I have wifi. Data has to be on?

Yes, messages have be sent through Koodos network
Userlevel 7
Badge +4
Savana Demille-wickens wrote:

No it's not on because I have wifi. Data has to be on?

It doesnt use data, but it has to be on. If you are worried that it may send through imessage or data maybe used through the background, then: -connect to a strong wifi -Turn on data -Complete any MMS communication -Turn off data
Userlevel 3
Is it all pictures you are trying to send or just a certain person Are you sending an Imessage(blue message) or MMS(green)? If it is MMS you will need to turn on data if it is an iMessage then WiFi is fine You may want to ensure MMS is turned on for the device by going to Setting > Messages > scroll down & make sure MMS toggle is turned on

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