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Unable to send picture messages


I use a monthly plan with unlimited texts and picture messages. It worked until one day I counldn't send any picture message even though I have both wifi and data? I checked on my account the sent messages history and it shows that I sent a picture mess on December 7 but actually there's no mess sent on that day...

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Userlevel 7
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Does your plan include data? I would check 2 things in your iphone:
- Check MMS is on: Go to Settings --> Messages --> MMS Messaging (make sure it's on)
- Check Cellular data is enabled: Go to Settings --> Cellular --> Cellular data (make sure it's on)

If you have unlimited texting, I don't think a strayed message matter. Did you see the receiver of the text in the system? you can ask the receiver about the text.
Dinh wrote:

Does your plan include data? I would check 2 things in your iphone:
- Check MMS is on: Go to Sett...

Thank you for your support! My plan includes data. So the point is that I have to turn on my mobile data to send MMS, it doesn't work if I use wifi, right?
Userlevel 7
Badge +4
Dinh wrote:

Does your plan include data? I would check 2 things in your iphone:
- Check MMS is on: Go to Sett...

You need Mobile Data On for the MMS, although MMS doesn't use data bucket in your plan. It doesn't work if you are on wifi only.
If you are on iPhone, you can use iMessage between iDevices using either Wifi or Cellular Data

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