Koodo Community



Unable to access data

I haven't been able to access my data on my phone for three days now. I've checked and double checked the settings on my phone. Any idea what's going on?

4 replies

Userlevel 7
Badge +4
Have you tried resetting the network settings? That frequently works when iphones can't access 3G data.
Userlevel 2
Sometimes you are connected to a wifi network which is not working. Try switching off the wifi and then try to access mobile data.
Restart your phone.
Userlevel 6
Hi Allison, if data is still not working, give us a call and we'll have a look. We can be reached at 1-866-995-6636 from a landline, option #6. Thank you! ________________________ If you see a good answer, give it a star.