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Trying to unlock iphone 4, syncing to itunes isn't working!!!!!


I called Koodo to have my old iphone 4 unlocked. They gave me instruction to sync my iphone to iTunes. After I did that, nothing happened. What am I supposed to do now? Should I do a factory reset? Does there need to be a sim card in the phone while im performing these steps?

7 replies

Userlevel 7
How do you know it's not unlocked?
Because after speaking with the koodo representative, he said to complete the unlocking process I have to connect to iTunes and after syncing I should see a message saying my iPhone is unlocked. I haven't seen any such message
Userlevel 7
Badge +4
There seems a lot of confusion on this on the part of those providing the unlock service. You need to do a backup and then RESTORE through iTunes, not simply sync. I had the same problem, and discovered the solution when I inserted a fresh SIM.
Userlevel 4
David wrote:

There seems a lot of confusion on this on the part of those providing the unlock service. You nee...

They should provides details online the instructions on what to do after you get the unlock code.
Userlevel 7
David wrote:

There seems a lot of confusion on this on the part of those providing the unlock service. You nee...

To be honest, that's what we are doing with this very Thread. Sorry this happened to you but because it did, future customers with the same issue will find this thread helpful.
Userlevel 7
Badge +4
Try to insert another's carrier SIM. At first, i thought you needed to do a restore. Since i was jailbroken, I didn't want to. Just poped a new SIM and it was unlocked right away. It might not work with all the models tho
No worries regarding it . Contact your provider once again to request them to provide unlocking service along with perfect instructions . If they refused to do or respond later, just approach any of the online service providers like http://www.theunlockspot.com/apple-iphone-4/rs16wp9/ who provides Koodo and Telus Canada Apple iPhone Unlocking Service to unlock iPhones from carrier lcok . Once, your iPhone gets free from network lock, it can be used with any other GSM sim cards internationally .

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