Koodo Community



Trying to Register, and it's saying my email doesn't exist

Just signed up with Koodo and I'm trying to complete my registration but when I click on the link it opens a new tab that says "Hmm, we couldn't register your account online", so I try skipping that and just logging in but it says my email doesn't match any of their records. The girl at Koodo said I had until midnight tonight to register, and I tried calling support but apparently they're closed. Any help?

2 replies

Userlevel 7
Badge +4
Hello Tessa, 

Are you trying to sign up with the same e-mail you gave the Koodo rep?
Userlevel 7
Badge +4
@Tessa. looks like you were able to login after all, using your other email address.