I am travelling outside Canada for 4 months and will not be using Koodo in my home country. I got the free Easy Roam add-on but will I still be charged my monthly plan? If so, is there an option to hold/cancel my plan for 4 months so that I can resume with the same number and plan once I am back?
Best answer by Dennis
Yes easy roam still charges you for your regular plan on top of the daily roaming fees (capped at $150 per billing cycle).
You can place your line on seasonal hold for $15 per month but you will need to change to a current in-market plan when you come back.
You can get the seasonal hold plan by scheduling a callback via koodo assist