Koodo Community

Community

Solved

The little circles in the top left corner are empty - my phone only works sometimes. What's going on Koodo?


3 replies

Userlevel 7
Badge +4
Those little circles are your reception the more there are the better reception you have, when they're gone you have no reception / connection to cell towers.
Are you a new customer?
Has your phone worked in the past?
What ozone do you have exactly (model of iPhone)? Where are you located, what city /town, province?
Userlevel 7
Badge +4
Have you shut down and restarted your phone?  Seems you are connected to the network (3G is showing), but the signal strength is low. Total absence of signal results in a "No Service" indicator instead of the circles.

What happens if you move to other locations in or just outside your house?
Userlevel 7
Badge +4
Please try this:

https://support.apple.com/en-ca/HT201415

Reply