Koodo Community



The guy who set up my account spelt my last name wrong. How do I fix it?

3 replies

Userlevel 7
Badge +4
You have to call into Koodo to get it changed *611 on your Koodo cell
I tried this today and JUST as I was about to talk to an actual person it hung up.. I'll try again tomorrow!
Userlevel 7
The proper procedure the last time I checked was to go in person to a Koodo kiosk with proper ID and still is. They will actually need to confirm your identity