Koodo Community



Technologically challenged non-Koodo smartphone user in need of data booster assistance!

I have purchased a data plan via the online prepaid self serve service, but find myself unable to make use of said data on my non-Koodo smartphone. I have tried resetting the network settings, but to no avail. Help!

3 replies

Userlevel 7
Sounds like you need APN settings for the data to work. What phone do you have?
iPhone 4.
Userlevel 6
Hi Keegan, you could try to reset the carrier settings. Can you try the steps indicated on this link: http://koo.do/1rcMCYp? Thank you! ________________________ If you see a good answer, give it a star.