Koodo Community

Tab reduction rate

I have two identical phones on my account, why is the accrual different on each phone? I mean the rate at which the tab reduces is different. Thanks.

2 replies

Userlevel 3
the tab accrual is base on the monthly plan cost so if they have different plans this could the reason why. If the phones were purchased at different times(one before July 2013? and one after) then one of the lines may be getting the old 10% contribution while the other is getting the new 15% contribution
Userlevel 5
Yup Boolanger is right, before July 13th 2013 its 10% of your bill, after that its 15% of your monthly bill. but post July 13th 2013, there is also the guarantee 2-year payoff so you will get your tab wiped in 2 years.