Koodo Community

Tab balance not decreasing

  • 6 August 2019
  • 1 reply

I have had my new device for almost 9 months now and I have not noticed a decrease in my tab balance.. I have paid 15$ each month for that. Is there a reason why it isn't decreasing?

1 reply

Userlevel 7
Badge +4
Have you reviewed past PDF bills downloaded from Self-serve to confirm both the payments, and the lack of application to your Tab?