Koodo Community



Suddenly, cannot find my username AND no service!

I was logged in to my account just a few hours ago, when I registered my CC, and now when I try to login it says my username does not exist. The reason I am trying to log in is because I have also had no service for the last couple of hours (in downtown Montreal where I have had great service all week). help!

3 replies

Ok, well I didn't know that there were two login sites (one for prepaid and one for monthly). Fixed the login problem. Still have no service....
Userlevel 7
Badge +4
Try Settings>General>Reset>Reset Network Settings
worked, thanks!!!