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Still waiting for call back from Koodo, after waiting on hold 3hr 12 min


Customer service????!
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Best answer by Ranjan Koodo 28 November 2016, 00:58

Hi there - as Timo pointed out in one of your other threads here, you can switch to the promo plans yourself using self serve for free. There's a $10 charge for an agent to change it for you (since it's easily accomplished on your own. Is there a reason your opting to speak to an agent instead?

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Hi there - as Timo pointed out in one of your other threads here, you can switch to the promo plans yourself using self serve for free. There's a $10 charge for an agent to change it for you (since it's easily accomplished on your own. Is there a reason your opting to speak to an agent instead?

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