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Hi guys, I have an IPhone 6plus. And i use Kakaotalk app but it's doesn't want to work anymore with cellular Data. It works only when I have Wifi. I don't know how to fix this. I need some help guys 😞  If u got some answers pls let me know

7 replies

Userlevel 7
Badge +4
Hello Khouloud.

Never share phone number on public forums. I don't think it has to do anything with Koodo that the app isn't working anymore? Have you accidentally closed data for that application?
Robert wrote:

Hello Khouloud.

Never share phone number on public forums. I don't think it has to do anyth...

Oh okay, thank u for that ! no I didn't turn it off. Im really confused i don't know what to do
Userlevel 7
Badge +4
Robert wrote:

Hello Khouloud.

Never share phone number on public forums. I don't think it has to do anyth...

Can you use your data for anything else?
Does your talk,text still works?
Robert wrote:

Hello Khouloud.

Never share phone number on public forums. I don't think it has to do anyth...

Yes everything is working expect this app ! And before it used to work but not anymore
Userlevel 7
Badge +4
I'd recommend uninstalling the app and then downloading it again from the App Store.
Ivan wrote:

I'd recommend uninstalling the app and then downloading it again from the App Store.

I did it twice but no results
Badge +4
Ivan wrote:

I'd recommend uninstalling the app and then downloading it again from the App Store.

Try sending a message to the developer(s) of the app and see if they can come up with a solution. help.notice@kakaocorp.com

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