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Some contacts are unable to call me while others can. Why is this?


When one of my contacts call me, they get an automatic response "invalid number" while anyone else who has tried to call me can get through without a problem. They are in the same city. They have an older flip phone. I have an iPhone 4s.

5 replies

Userlevel 7
Do they have good reception in the city? Also are they on your blocked list? They may have been added to it by accident. It probably has something to do with their end though since everyone else can reach you.
Hmm, they have no problem with anyone else. I have also changed iPhones in the past month and the problem still exists.
Userlevel 7
Badge +4
Have they tried manually dialling your number? What happens when they try to call you from a different phone?
they tried manually dialing and the same thing happened and when they tried from another phone, it worked.
Userlevel 7
Badge +4
melissa richards wrote:

they tried manually dialing and the same thing happened and when they tried from another phone, i...

Well I'm stumped. Calling Koodo tech support will be your best bet. *611 on your koodo phone (Its a free call)

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