Koodo Community
Question

Sim locked when phone was turned off . Need PUK code to unlock phone

  • 31 August 2013
  • 5 replies
  • 92 views

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5 replies

Userlevel 6
For the PUK code you'll need to contact Koodo directly, not via the Community, unfortunately.
well I can't contact koodo from my phone.
Userlevel 6
well I can't contact koodo from my phone. Hi Jules, This thread is over a year old, but in your case you will need to contact customer service from another phone at 1-866-995-6636, enter in your phone number and then press 0 a few times to speak with a rep. If you don't have access to another phone you can always call in by using Skype, or the Google dialer on Gmail if you have access to those services. Hope that helps
Keeps hanging up saying to do it online wrf
Userlevel 7
Badge +4
Keeps hanging up saying to do it online wrf
@Cmaracle-19911982 use Koodo Assistant and tell it you need a puk code the bot will tell you that you need to speak to a rep and allow you to schedule a call back at an alternate number. You'll need you account pin when the rep calls you.

Let us know if you need more help.

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