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service routing to US

  • 12 August 2021
  • 4 replies
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There was a storm today and now the Koodo cell service is routing to a US tower in Amherstburg. What I going on?

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Best answer by MilkyWay 12 August 2021, 02:28

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Userlevel 7
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There isn’t a Koodo tower in US soil, so if your phone connected to an US tower, you were accidentally roaming at that point. Were you charged by Koodo with roaming fee?

It's happening currently. Wondering if the Canadian tower is down.

 

Userlevel 7
Badge +4

Possible.
If you go into manual network settings, and let the list populate, does Koodo show up still?

Userlevel 7
Badge +4

It's happening currently. Wondering if the Canadian tower is down.

 

It is possible that the roaming tower has a stronger signal than the one that uses the Koodo network. At this point, it is suggested that you manually select your network to avoid any potential roaming charges in the long run.